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CharlieCraft is looking for Community Managers.

Discussion in 'CharlieCraft News' started by ntall1, Oct 5, 2014.

  1. ntall1 CCraft Team Admin

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    MINECRAFT NAME:
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    CharlieCraft is looking for Community Managers.

    With summer ending, kids going back to school, all the drama caused by Mojang's new EULA, the DMCA takedown of the Bukkit server software, and Microsoft buying Minecraft we have seen an almost over night exodus of our player base here on CharlieCraft.

    While it is very common at this time a year to see a drop in players due to kids going back to school, it is not common to see Minecraft implode and die due to crazy licensing issues with Bukkit, and a major sale of the company to Microsoft. With all these things happening at once we are struggling to just stay alive long enough to figure out where we are going to be in the future after all this craziness sorts itself out.

    If we are going to survive until Sponge releases their 1.8 server software we are going to need some major help getting our player base high enough so we can at least keep the server funded. The more players there are the easier it is to bring in enough money to keep things not only running, but moving forward as well. To do this I am looking for a few individuals that would like to help generate new traffic to the server by helping in our advertising efforts, and also help new users get started by teaching them the server features in game.

    FAQ:

    What will a Community Manager be responsible for?
    • Advertisement - Right now, aside from a few players and moderators that are helping bump our free ad posts, there are very few community members helping to get new players to the server. Bumping our free ads help drive new players to the server every time they get bumped. Community Managers would be responsible for bumping these ads themselves a few times a week, and helping to teach other community members the importance of helping to bump these ads. Community managers would also be responsible for finding new places to advertise and communicating with me about getting an ad up in those new locations.
    • Helping new players - There are a lot of features on the server and not many ways for new players to learn how they all work. Community Managers would be responsible for helping guide new players by answering their questions in chat, helping them learn how to use basic and advanced features of the server, and even asking the less vocal new players if they need help learning how to get around the server.
    • Anti Grief reporting and repair - Currently only a few mods have the ability to rollback grief. When grief is found its not getting rolled back as often as it should be because you have to basically get a hold of the right moderator and new players have no way of knowing who these mods are. All new moderators/community managers from this point on will be required to learn how to use logblock so grief can be rolled back conveniently for the player every time. Players can always submit grief reports, but it is much better if there are just mods in game that can show up and do it without the players having to go to the website and wait for help.
    • Collecting valid user feedback - We get a lot of feedback, plugin suggestions, etc etc. Community managers should be listening in game for the most common complaints and success of the server so these can be openly discussed with me so we can work to make the server better. I used to be on the server 12 hours a day so this used to not be an issue. But I can no longer play MC for 12 hours a day so I require community managers to be my eyes and ears.
    • Forum Moderation - Community manager will be responsible for checking the grief reports and making sure they get answered and taken care of, and other general forum moderation.
    • I will add more as I think of it.
    How do I qualify to be a Community Manager?
    • Be mature - Age is not as important as maturity. I am looking for mostly older players that have some idea of proper customer service, can type and spell well, and are very social. Age doesn't really matter as much as maturity. So if you are a younger player and feel you are mature enough to handle customer service related issues than please feel free to apply.
    • Can read/write - Community managers will be responsible for making new ads from time to time, and speaking with our player base every time they are in game. While 100% correct spelling and punctuation are not required I do want community managers text to not read like a two year old wrote it.
    • Not be full of shit - Most ppl that apply for stuff like this are no where near qualified, and only want it for a title and the respect they think will come with it. I do not want players like this. I am only looking for players that really want to help build our community and help other players.
    • Must be active - Community Managers must be active players. I am not looking for ppl who only log in for an hour a week. You don't need to be on 24/7 but other players do need to know who you are because you are often on the server.
    • Good understanding of the plugins used on the server - In addition to rollback commands community managers need to have a very good understanding how to use every plugin on the server. Know where to find correct commands for the plugins we use so you can no only rollback grief correctly but also educate other players on how to use commands for our plugins.
    Some very specific things we need to get back on our feet. If you are interested in helping with any of these things please contact me:
    • A Premium Advertisement- We have not had enough money to get one of these in over a year. Premium ads stay up for one month and bring in a ton of traffic. These ads usually cost anywhere from $100 - $500 a month. Very expensive. I've found a site where we can get one for $100. If we can get that it would be a MASSIVE help to getting our player base back up to where it needs to be.
      • If someone wants to buy this premium ad space for us you can do that here: http://www.minepick.com/sponsored/
        • This is the single most important thing we need to get back up and running. Without this we are going to have to make insane efforts on getting our free ads bumped.
    • A Facebook page Manage- I am looking for someone to manage the Facebook page. This person would be responsible for making a few posts to the CharlieCraft Facebook page a week and also help generate likes and all that.
      • Posts to the Facebook page would include things like recent awesome builds, community projects if they exist, and other stuff like that. Someone build a cool cloth art, post it on the facebook. That kind of thing.
    • This would also be a massive help to our advertising effort. Especially if we can get more total likes on the page.
    If you feel you are qualified and want to be a community manager please send me a CCraft mail and we will talk. If you want to buy us a premium ad or manage our Facebook page also contact me so we can get everything sorted out and set up.

    Thanks for your support.
    -ntall1
  2. Pastaman11223344 CharlieCraft Veteran

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    I'm willing, but I can completely understand why you wouldn't want me to.
  3. ntall1 CCraft Team Admin

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    I am looking for players that are active on the server as well as the website.
    King_Um likes this.
  4. Pastaman11223344 CharlieCraft Veteran

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    Fair enough. I haven't been playing a huge deal of Minecraft recently, just been lurking this site.
    ShadedGaming likes this.
  5. ShadedGaming SuperVIP

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    I hope you'll be able to find some good people, as well as find someone to get an advertisement.
  6. B-24_LIBERATOR Member

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    Well if you really need help I'm here...

    Although I've never helped out with a server before and depending on who you ask my maturity is debatable :cool:
  7. gambit224 SuperVIP

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    i would do it ntall1. I would be glad to help :):D
  8. TheTrueSalvador SuperVIP

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    Is a community manager a moderator?
  9. ntall1 CCraft Team Admin

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    Kind of, but they are sighing up for a bit more than mods. Mods just sit in game and moderate. I am looking for ppl who want to actively help build the community.
  10. TheTrueSalvador SuperVIP

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    Your mean like an admin?
  11. Diaphos CharlieCraft Veteran

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    Not really, it's more like a Public Relation manager since you're going to be communicating both internally and externally in relation to the actual in game server.
    ShadedGaming likes this.
  12. blueskyroxx Member

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    So basically a community manager is a job that will enhance and improve the community by bringing more people into our server. But the thing is that most of the things that qualify for the community manager can all be faked...being online is sad because no one is always truthful. But I just want to ask these questions: Is the plugin that you use for the grief rollback plugins called CoreProtect or is it some other plugin? Also, does it matter if I'm a member? Or are you only accepting VIP+ for community managers? Do we need to fill out an application for community manager?
    King_Um and ShadedGaming like this.
  13. ShadedGaming SuperVIP

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    Im sure there isn't an application for it, ntall just wants you to message him if you are interested and you'll go on from there.
  14. MagicSully SuperVIP

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    Ntall since you made me one about a few weeks ago do I get the CM tag?
  15. Ethanlikes Member

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    ntall1 can I plz be a community moderator i will be very good a t making ads!


    better version of my achievement.png
    little server signature.png


    And i have much more animated ones!!!1
  16. Lee Donor

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    I suppose i could help out if help is still needed - i can even get on vent if needed i found a working headset
    King_Um likes this.
  17. ntall1 CCraft Team Admin

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    You would probably fit the position very well... Are you sure you want to be annoyed and harassed by players all day long tho? I find the main reason qualified ppl don't apply for this kind of stuff is because they understand that its not very fun or even rewarding.

    But if its something you would really like to do I would be glad to have you on our Staff.
    King_Um, ShadedGaming and Natasha like this.
  18. Natasha Member

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    Hi, I'm blizts. I've play on CCraft for a great now, thanks to CreeperCutie001. I work really well with people and I feel like I will excel at this job. I feel connected to everyone on CCraft and I believe that I am the person you're looking for to take the position as Community Manager. Tours are something that I do best because I enjoy finding ways to make EVERYTHING fun. And if you know me, you know that I'm very social, easygoing and I definitely believe fairness. I also enjoy answering questions and I would be really grateful if you accept me for Community Manager.
    blizts
  19. King_Um SuperVIP

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    Mod is not about just making ads, asking for mod also decreases your chances.
    ShadedGaming and DestructorKT like this.
  20. wren90 Member

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    MINECRAFT NAME:
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    Hello, my IGN is wren90 and I would like to assume the position of community manager, I have been playing on the server for about a year and I love to help others on the server. Also from what I have read, this job is very taxing because you are "Harassed all the time by other members" I am fine with that and I have a lot of free time so I will be on daily.
    Please message me if you are interested in my "application".
    Thanks,
    wren90

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